National Director, Distribution and operations

Ready to tap into your best and drive your career forward?

Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians.

If you want an exciting career in an environment where you get to work with sophisticated equipment every day alongside the finest experts in the field, we’d love to hear from you. We welcome applications from everyone, are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Reporting directly to the Vice President, Supply Chain and Distribution, this individual and his team will be responsible for improving the efficiency of the operational execution of the 27 warehouses and 2 distribution centers across Belron Canada.

She/he will develop and implement monitoring and analysis tools in order to ensure the optimal execution of operations by achieving targets in terms of occupational health and safety, distribution capacity, standardization of operating costs and quality.

Their leadership and managerial skills will be important in maintaining an effective partnership with other functions and departments, working cross-functionally within the supply chain function and various other functional departments. He will promote a culture of continuous improvement, health and safety practices, employee engagement and teamwork and customer-focused quality management.

Main responsibilities:

• Understand and improve business process efficiency within operations through the identification of key standardized processes in the daily execution of the 27 warehouses and 2 distribution centers across Belron Canada:
• Work closely to build a team that follow a structured process by implementing monitoring and analysis tools in order to ensure the optimal execution of operations
• In collaboration with the vice-president, participate in the development of warehouse and distribution center optimization strategies, process improvement and standardized business processes across Canada
• Act as a resource person for the application of Belron Canada key financial and inventory management processes in accordance with business rules and established good practices
• Provide leadership and motivation to the business units under her/his responsibility in a positive and collaborative atmosphere that supports all key quadrants; people, customer, society and stakeholder:
• As a member of the Senior Leadership Team (SLT) he would initiate important discussions with all stakeholders, engage other departments, share the team vision, ask for support and assistance, person who can navigate well internally and build a compelling vision and direction for the team
• Act as a strategic advisor to build, lead and oversee an operational team
• Focusing on health, safety, and wellbeing of employees
• Inspire, develop and engaged a capable team while developing and building tangible development plans and succession planning.
• Actively participate in the creation and delivery of critical investment projects and prioritize efforts in the budgeting and planning exercises to maximize value and key implementations
• Responsibility for the leadership, coaching and effectiveness of 2 national process managers and work collaboratively understanding and supporting their initiatives
• Optimization of real estate, fleet, and delivery route safety and efficiency
• Optimize centralized customer service, telephony and WMS connection and its benefits.

Required profile:

• University degree in Industrial Engineering, Supply Chain Management or Operations Management (Business/Commerce). 
• Approximately 15 years of overall business experience with approximately 10 years in supply chain and wholesale operations with increasing levels of responsibilities. Experience in a position with a national organization would be considered an asset to the role.
• Perfectly fluent in both English and French, spoken and written. 
• Excel (Advanced)
• Experience in Warehouse Management Systems (Optimiza, Gaines, Oracle)

Key competencies:

• Proven leadership capability and strong talent management skills
• Demonstrated strategic perspective
• Clear sense of priorities, team spirit and customer focus (internal and external)
• Recognized knowledge of distribution and logistics information systems and their applications
• Excellent knowledge of the distribution environment
• Capacity to interact with all levels of the organization
• Change agent management skills
• Strong oral and written communication skills. Effective negotiation and interpersonal skills
• Experience in a national company supporting national initiatives and field employees in all provinces
• Experience in working within the retail industry (understanding both the wholesale and retail aspect of the supply chain)
• Operational expert and natural organizer who connects the strategic plan to the field operations and its’ employees. A learner and builder who asks question to better understand what is required to deliver results
• Knowledge of transport and logistics

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!