Logistic Support Coordinator

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Logistic Support Coordinator. This job is full-time permanent.

The Logistics Support Coordinator will coordinate / process all requests requiring invoice and inventory adjustments and manage return (physically or virtually) keeping in mind our customer's needs. Depending on multiple and various scenarios, this role will need to deal with multiple Business groups (Quality complaints, customer service, joblot resale, finance, mills-RRC-Converters at the shipping and receiving departments).

Job Responsibilities/Accountabilities:

• Validate Inventory related Credit request: Confirming the Inventory disposition / location before approving the request for Credit.
• Creating a return order to permit Inventory reception in multiple systems.
• Make transportation arrangement at the lowest cost possible and the best efficiency considering our customer’s needs.
• Coordinating the disposition of Less then Prime Inventory on customer floors.
• When needed, help with other Logistics Support tasks.

Key Skill Sets:

• Excellent communication skills in English and French, both written and verbal;

• You are known for your excellent problem-solving and analytical skills;
• You are customer oriented with strong interpersonal and communication skills and you work well in a team environment;
• You are very dynamic, dedicated, resourceful and able to multitask.

Minimum Qualifications:

• You hold a college degree or the equivalent.

• You have a minimum of three (3) years related experience in Logistics and Transportation or Customer Service.
• Knowledge of SAP, is considered an asset.

What we are offering

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Health club reimbursement program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

#LI-Hybrid

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Supply and Logistics