Sr. Deskside Technical Support Specialist to maintain and support IT equipment and software
S.i. Systems
This is a Contract position in Montreal, QC posted September 4, 2024.
Our valued client is looking for a Sr. Deskside Technical Support Specialist to maintain and support IT equipment and software.
This is an on-site position in Montreal, QC
Tasks include:
- Desktop support responsible for end user computing.
- Maintain & Support AV equipment in conference rooms and support additional audio/video requirements for events including town-hall meetings, VTC support and webcasts.
- Printer support.
- Windows OS installation, test and deploy windows images to LM Canada systems.
- Software installation & support
- Ensure IT practices are completed in accordance with LM Security practices.
- IT purchase requisitioning.
- Maintain accurate inventory of computer hardware and other IT equipment.
- Professional communication.
- Excellent customer service skills
Must have:
- Bilingualism (English & French)
- Prior experience delivering support in a Microsoft Windows (365) environment
- Experience supporting audio/visual equipment/software for use in conference rooms
- Eligible for secret clearance with the Federal Government
Nice to have:
- Community college with a diploma (technician)
- Experience providing IT support in a production environment (in addition to general office IT)
Apply
