Senior Application Analyst

As a Senior Application Analyst within the payments and counters team, you are responsible for analyzing new requests and providing application support.

Your job

• Set up the prerequisites and cloud environments (AWS) for the development and deployment of application components (Web App, BD, etc.)
• Manage, analyze, communicate and coordinate the resolution of incidents, issues and application change requests with the Bank’s teams and external suppliers
• Analyze and qualify requests for BI and financial applications from users or internal or external partners
• Collaborate with multidisciplinary teams (business line, developers, analysts, solution architect, etc.) and be able to offer different analyses (functional, data, quality assurance)
• Understand business needs, issues and processes, document needs and prepare recommendations to design or adapt systems that meet the needs and facilitate decision-making
• Ensure good IT hygiene of the application park under the responsibility of our sector
• Participate in the evolution of business orientations and the IT environment supporting them
• Create test scenarios and perform functional and technical tests.

Your team

The team is made up of more than 2.500 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.

As part of the IT wealth management team, You report to the IT Asset Manager. Our team is distinguished by its collaboration, agility and willingness to continuously improve.

We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs. The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.

Prerequisites

• Bachelor’s degree or other related diploma in the industry and several years of relevant experience
• Technical experience in analysis, technical support or incident management
• Experience in stakeholder management, including working with suppliers
• Basic knowledge of databases and programming (be able to read pseudo-code)
• Experience with AWS cloud services (EKS, EC2, docker, route53, VPC, Lambda, terraform, etc.) an asset
• Knowledge of collaborative work tools: Jira, Confluence, MS Office365
• Knowledge of initiative and operations management methodologies: Agile (Scrum, Kanban), ITIL, DevOps, or other
• Understanding of delivery cycle/life cycle of incident and problem management, desirable
• Knowledge of development and monitoring tools: Remedy, AppDynamics, PowerBI, EasyBI, an asset.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic