Microsoft Dynamics 365 Tech BA
Capgemini
This is a Contract position in Montreal, QC posted November 18, 2024.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Job Role: MS Dynamics 365 Technical Business Analyst
Location: Montreal, Quebec
Job Type: Permanent Fulltime
Required Skills
- Experience in MS Dynamics 365 CRM Customer Engagement with knowledge in Banking and Financial Services domain
- Good understanding on capabilities of D365 Sales Service Dataverse and Power apps
- Experience in requirement gathering analysis and in conducting workshops to drive requirements design by engaging Business Technical stakeholders
- Facilitating the review and approval of requirements from all stakeholder’s Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage.
- Experience in MS CRM & 3rd party Integration using Middleware Tools (Mulesoft)/ API's(REST ODATA Web API's) /SSIS packages.
- Experience in data migration
- Data analysis data mappings data harmonization using OOB and third party tools preferable expereince in Azure Data Factory.
- Experience in data migration and translation using middleware and Dynamics 365 CRM out of the box data import process
- Experience in data analysis and validation with CRM dynamics configuration rules
- Exposure in Workflows Plugins Form Customization and CRM Administration
- Writing user stories conducting grooming sessions and story walkthroughs
- Giving demo to the Product Owner and other stakeholders for final sign off Preparation of use case diagrams UMLs Sequence diagrams and Visio flows Authoring User Stories grooming Integration backlog identify dependencies and sequence the work production.
- Work closely with the team to define the backlog and the sequence of implementation of the backlog Impacts analysis of change requests on the existing business flows
- Help the POs decide the fitment of those change requests into existing business flows without additional development effort
- Participate in sprint planning review backlog refinement and story grooming Contribute to the transfer of functional requirements to development and test teams Stay abreast on updates and new releases in CRM technologies and able to educate end-users on CRM functions Perform system integration or user acceptance testing Conduct application-level testing to certify the features
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
