Info Security Compliance Senior Specialist – Industries & Customer Experience (I&CX)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

** This is a hybrid job opportunity requiring you to work three times a week in SAP Montreal office. **

What you'll do

The Industries and Customer Experience (I&CX) Cloud Operation and Trust Team offers you a position as an Information Security and Compliance Senior Specialist, who will support our I&CX Risk, DPP and Compliance Team with ISO, PCI DSS (Payment Card Industry Data Security Standard) and Data Privacy Audits. You will work in our team to strengthen the existing Security Compliance and Data Privacy processes across all CX products to increase the CX security maturity posture.

In your role as Information Security and Compliance Senior Specialist you will coordinate the technical teams and stakeholders and work with the SAP Global Security and Compliance Team to plan and execute the audits across all I&CX products.

Tasks and responsibilities

• Lead PCI DSS (Payment Card Industry Data Security Standard) and ISO Audits for the I&CX products, ensuring adherence to relevant standards and protocols
• Coordinate communication and document review with appropriate stakeholders
• Partner with central teams as for e.g. SAP Global Security Organization, I&CX business, IT and engineering teams to help implement, review and uplift controls, and evangelize NIST and other maturity measures best practices for customers, employees, partners and vendors.
• Support DPP related controls and audits
• Assist with negotiation of control wording, RACI roles and security functions with internal teams
• Help reply to support and sales requests and help with contract reviews
• Participate in centrally driven Compliance initiatives by representing I&CX
• Work with the team to assess and respond to potential risks and regulatory requirements
• Raise awareness of security compliance on management level
• Liaison between SAP I&CX and SAP Central Compliance and Audit team

What you bring

• Knowledge of ISO and PCI DSS Control requirements and how they apply to organizational processes and technology
• Ability to manage and maintain PCI DSS compliance effectively within the organization.
• Fundamental knowledge about legislation process and data transfer
• Fluent in English (other languages a plus)
• Knowledge of Security Compliance related requirements for IT security audits
• Good team-working skills and ability to work in an international environment
• Analyze changes in regulations and local laws to provide gap analysis and support local implementation projects of technical teams
• Ability to understand the correlation between compliance and IT Security as well as other related Information security topics
• Support with escalations and customer requests
• Knowledge of current product offerings

Work Experience

• 5+ years of Compliance and DPP experience
• Understanding of technologies related to data protection and privacy
• Project management experience
• Experience with contractual terms and conditions
• Customer relations and sales collaboration expertise

Meet the team

Join the I&CX Cloud Operations and Trust Team – the front runner in AI Compliance usage. Be part of 1st class expert team and evolve to your next level.

SAP Industries and Customer Experience (I&CX) provides customers with CRM solutions. We combine solutions within the sales, service, marketing and commerce space.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 98500 – 185400(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com

Requisition ID: 409480 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid