Expert, Program and Project Management

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Expert, Program and Project Management is responsible for overseeing and coordinating all aspects of a project, from initiation to completion. The role works closely with project teams, stakeholders, and clients to ensure that projects are delivered on time, within budget, and to the desired quality standards. 
Main Responsibilities

Project Planning and Execution  

Develop the project plan, which includes the timeline, budget, and resource plans  

Execute the project plan, monitor project progress against the project plan and ensure project remains on scope, on time and on budget while ensuring the completeness and quality of all project deliverables  

Identify and manage project dependencies and critical path 

Prepare monthly project status reports and financial reports, including Year End Outlook (YEO) 

Determine and assess need for additional staff or consultants and make the appropriate recruitments, if necessary, during the project cycle 

Ensure the successful transition of the project deliverables to core support 

Risk and Change Management  

Perform risk management planning, identification and analysis to define a risk response plan 

Identify key project issues and risks as well as provide leadership to resolve 

Handle change requests proactively (i.e. scope, time or budgets change requests) 

Ensure that the change management plan is developed and executed 

Communication and Stakeholder Management  

Articulate and communicate objectives, requirements, expectations, concepts, issues, and progress to the team, senior management, and stakeholders 

Liaise with project stakeholders on an ongoing basis 

Build, develop, and grow any business relationships vital to the success of the project 

Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work 

Conduct project postmortems and create the recommendations report to identify successful and unsuccessful project elements 

Define procurement and solicitation plan, if required, jointly with Supply Management. 

Participate in solicitation and source selection 

Administer contracts  

Apply, and ensure compliance with, all appropriate CN Information and Technology (I&T) standards (e.g., Security, Architecture, Project Delivery Methodology, Sarbanes-Oxley (SOX), etc.) 

Working Conditions 

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role is eligible to participate in CN’s hybrid working model of 3 days in-office and 2 days remote. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires minimal travel (10%) within Canada and the United States.  

Requirements 

Experience 

Project Management 

Between 10 to 15 years of Project Management experience 

Experience in managing Infrastructure and telecom projects  

Experience in complex project delivery (e.g., new technologies, multi-site deployment, large scale programs or projects) 

Experience in cross-functional team leadership and personnel management 

Education/Certification/Designation 

Bachelor’s Degree in Computer Science or Management 

Project Management Institute (PMP) certification 

*Any designation for these above would be considered as an asset 

Competencies  

Applies critical thinking 

Demonstrate agility and drives change 

Collaborates with others and shares information 

Seeks and values all perspectives 

Sets direction and inspires others 

Communicates with impact 

Identifies needs and finds solutions to create value for all stakeholders 

Demonstrates active listening 

Technical Skills/Knowledge 

Knowledge of Microsoft office (Project, Excel) 

Advanced knowledge of estimation techniques  

Knowledge of several system integration and development methodologies 

Knowledge of project financial management best practices 

*Any knowledge for any of the above would be considered as an asset 

This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
For internal candidates, note that the grade level of the position will depend on the employee's experience.