Site Agent

Site Agent (full time position)

At Bota Bota, we work tirelessly to create the best customer service experience. Our clients are our ‘raison d’être’, and we strive to do all that we can to assure that each visit is peaceful, enjoyable, comforting… and exceeds all expectations! These principles are applied at every level of the organization and that is why we are always looking for dynamic employees who can provide excellent service so that Bota Bota, spa-sur-l’eau, will be continuing to be known as the reference in the areas of health and relaxation.

Interested in this adventure? Welcome aboard!

Your mission on the boat

Under the supervision of the Site Agent Supervisor, the Site Agent is responsible for ensuring the cleanliness and safety of the boat, while constantly keeping an eye on its surroundings. He is also in charge of welcoming clients, providing them with advice and assistance at all times and ensuring the customers respect the tranquility of the environment by providing top-notch customer service. In addition, he will be brought to resort to his physical strength do accomplish certain tasks.

The upcoming challenges of the Site Agent

• Make regular tours of the site to ensure compliance with the instructions and ensure site security by providing a professional and courteous service;
• Inform customers about the various services offered and on the facilities;
• Be responsive to client’s questions or concerns and ensure their satisfaction in a professional and courteous manner;
• In charge of opening and closing the facilities;
• Ensure the security on the site as well as the respect of the instructions
• Distribute the laundry through out the facilities;
• Perform water quality tests;
• Do some housekeeping tasks to keep the facilities always clean;
• Provide support to his team as needed to perform various tasks.

Why hop on board?

• Exceptional place of work: Bota Bota, spa-sur-l’eau is in the heart of the Old Port of Montreal;
• Be part of a growing company that offers multiple opportunities for change;
• Work schedule: 32-40h / week;
• Competitive salary and benefits;
• Free access to the spa;
• Employee discounts on all massages, treatments, products and gift cards;
• Employee discounts at the spa’s restaurant ” La Traversée ”;
• Employee discounts with various local partners;
• Various discounts as an employee of a partner of the Old Port of Montreal.

Want to know more about our crew?

Go visit our website at https://botabota.ca/carrieres/. Please send your resume and a presentation letter to our human resources department to the following address rh@botabota.ca.

The competencies we are looking for:

• Attention to detail and ability to multitask efficiently in a short time;
• Enthusiastic and master’s customer service skills;
• Love to work with the public and favor a friendly and professional approach;
• Autonomous and resourceful;
• Appropriate appearance and representative of the company values;
• Rigorous punctuality;
• Excellent team spirit;
• Demonstrate discretion and respect for the confidentiality of information.

The skills we are looking for:

• Minimum of 2 years of experience in customer service;
• Bilingual in French and English, both oral and written.
• Be in good physical condition.