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Customer Service Representative

Manpower

This is a Full-time position in Montreal, QC posted November 7, 2024.

Our client, a leader in Legal Settlements, is seeking a Customer Service Representative to join their team. The ideal candidate will have the ability to multitask, prioritize tasks, and fluently speak Standard German, which will align successfully with the organization. 

 

Job Title: Customer Service Representative 

Pay Range: 27$ / hour 

 

What’s the Job? 

  • Answer customer inquiries via phone, email, and chat in a professional and courteous manner.  

  • Address and resolve customer complaints and issues in a timely manner.  

  • Assist clients and customers with account-related inquiries and issues.  

  • Provide accurate information about products, services, and company policies to clients and customers. 

  • Document all customer interactions and maintain accurate customer records. 

What’s Needed? 

  • High school diploma or equivalent; associate or bachelor’s degree preferred.  

  • Excellent verbal and written communication skills.  

  • Must be fluent in English and French 

  • Strong problem-solving and analytical skills. 

  • Proficient in Microsoft Office and customer service software. 

What’s in it for me? 

  • Paid training 

  • Full time position 

  • Safe work environment 

  • 100% Remote work  

  • Competitive salary 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! 

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells 

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.