Appointment Coordinator

APPOINTMENT COORDINATOR

– Make outgoing calls for Service Appointments / No show.
– Answer to incoming calls (make service appointment / direct call to correct department or person)
-If the customer does not answer, leave a clear message for him to call us back to make the appointment.
-Toyota Recall Campaigns If the customer answers, follow the above procedures (Making Calls – Service/Interviews). If the customer does not answer, leave a clear message for the customer to call us back to make the appointment.
-TIRE PERIODS: Make the Calls – Tire Storage List & Tire List (non-stored)
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. Sense of organization and planning.
· Excellent communication skills.
· Exceptional customer service.
· Ability to work in a team.
· Knowledge of Microsoft Office.